General Health Prevention

Recently Diagnosed? What to Do After a New Diagnosis

Here are five things to do if you or a loved one faces a new diagnosis.

Imagine this: You go to the doctor and are diagnosed with a serious illness or condition. What do you do next?

Some people immediately conduct an extensive internet search to understand as much as they can about that particular condition. Others turn to friends and family members for advice and recommendations.

A new diagnosis can be incredibly stressful and overwhelming—or it may come as a relief to have an explanation for the symptoms you've been experiencing. Either way, it’s important to come up with an action plan.

Five things to do after receiving a new diagnosis

  1. Resist the urge to search for answers on the internet. This can just lead to more confusion and angst. If you’re going to research your condition online, stick with trustworthy medical websites.
  2. Prepare a list of questions for your doctor. You’re more likely to get your questions answered if you come prepared. If possible, have a friend, family member, or health advisor there with you for support.
  3. Ask for support. Consider asking someone to accompany you to your doctors' visits. A friend, family member, or health advisor can act as a second set of eyes and ears.
  4. Get a second opinion. Do this before you make any treatment decisions. According to research from the Mayo Clinic, almost 90% of patients receive a different or refined diagnosis upon getting a second opinion.
  5. Choose the right doctor and medical center. Check what your health insurance covers, and research the top doctors and facilities for your specific diagnosis. Try to find doctors in network to maximize your insurance coverage.

Determining Your Next Steps

How can you be sure you are seeing the right doctors and making informed treatment decisions? Contact an experienced health advisor. We’ll work with you to create a custom health plan that simplifies the process and prepares you to tackle any problems that arise. As your health expert and advocate, we:

  • Get to know you. This includes not only your current health, health history, and medical team, but also your likes and interests.
  • Take medical steps to confirm your diagnosis, including arranging for a second opinion.
  • Review your health insurance to ensure that you have the best plan to support your treatment.  
  • Conduct extensive research into your condition using industry approved tools and resources.
  • Answer your questions in plain English.
  • Provide support around key healthcare decisions.
  • Talk with our trusted medical experts about your unique situation.
  • Assemble a medical team of carefully vetted doctors and specialists who fit your specific needs.
  • Coordinate your care. We make sure you’re prepared for medical appointments and that everyone on your medical team has up-to-date information about your health.
  • Attend key appointments to make sure you get the most out of your consultation.
  • Monitor and help you implement treatment plans.
  • Create a wellness plan catered to your specific health needs and goals.

If you’re coping with a new diagnosis or you’re concerned about a loved one’s health, we encourage you to reach out. You’re not the first to face a frightening diagnosis, and you don’t have to face it alone. We have the experience and expertise to help you find excellent doctors and healthcare facilities and guide you through the treatment process.

Have healthcare questions?

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